Cancellations | Rescheduling | Late | No show | Policies
We value our relationship with you and respect your time. In return we ask that you value ours and the many clients we serve. With that in mind,
We require entering your requested appointment with a valid credit/debit card. This will be collected either before or at your 1st service appointment.
If you request to cancel or reschedule your appointment prior to 24-hours before your appointment, it will result in zero charges.
A NO SHOW appointment or cancellation for any reason within the 24-hour window will result with a 50% cost of the scheduled appointment. We have turned away other clients for your reserved time. This will automatically be charged to your card on file.
Consultation is required before scheduling any permanent make-up procedure! MICROBLADING, EYELINER, LIP BLUSH, HAIRLINE, and AREOLA & NIPPLE. There is no charge for this consultation….
However a Credit card is needed to be reserved on file. If you are a no-show or we do not receive a 24-hour window of cancellation we will charge 50% of your service ($50). The value of this appointment and is $100. This will automatically be charged to your card on file.
Permanent Make-up 30 day touchup appointments that are included in your initial price the charge will be half of the value of service time ($165). This will automatically be charged to your card on file.
We will allow a client 2X with a no show and/or not receiving a 24- hour notice. After that if the client wishes to continue to schedule with us their FEE will be FULL price of their services scheduled. This will automatically be charged to your card on file.
Any questions, please contact us directly through TEXT.
15 minutes late for a scheduled service is considered a no show. It is likely we will NOT be able to take you and you will be charged the fee. Our schedules are crazy busy and scheduled back to back with not much give. This will automatically be charged to your card on file.
Refunds & Refunds
SERVICES The majority of our services is paying for the technicians time. No refunds are given on any services including irritations or allergic reactions. There are no refunds or credits given on already received and paid for services. All results vary,
NO guarantees have been made. Our time, supplies and materials have been spent on your service. You are serviced at your own risk.
RETAIL PRODUCTS There are no returns, exchanges, or refunds on retail products that have been opened or on products that are not sealed. If we cannot resell the item we will not take back.